Automotive/Aerospace

Parts Advisor

Full Time

UK Jobs Online

We are working with a family run garage in Colchester who are looking to recruit an experienced Parts Advisor into their team. The company prides itself on providing high quality, timely and reliable service to its customers. If you are a Parts Advisor with a keen eye for detail, a passion for customer service and are ready to work in a fast-paced team then this could be the role for you.

Duties:
Establishing customers' needs for required parts through conversations, diagnosis, and recommendations as appropriate
Delivering exceptional customer service to customers
Receiving, recording, and allocating parts and consumables from suppliers
Assisting parts stock checks
Liaising and maintaining a brilliant working relationship with the manufacturer
Being fully conversant with procedures within the parts department
Build long-term rapport with local customers
Limit credits and returns by ordering and sending the right parts, first time
Pro-active and enthusiastic when speaking with customers
Demonstrate empathy towards customers

Experience required:
Previous experience in a similar role
Excellent customer service skills
Working knowledge of workshop procedures
Will be required to work 1 Saturday a month
Punctual, organised, and efficient whilst working towards deadlines

Knowledge of the parts advisor role

Interest in mechanics would be beneficial

Industry:

Automotive

Parts Advisor

Benefits:
Competitive salary depending on experience
Monday Friday (one Saturday a month)
Free parking on site
Pension

If you are a Parts Advisor, with an interest in how cars work, based in Colchester or the surrounding areas then apply today